Mortgage Payoff

Whether you’re nearing your final payment, buying a new home or refinancing your existing one, we have the tools and information to help.

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Chase MyHome ®

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How to request a payoff quote

How to request a payoff quote

Get the remaining balance on your mortgage.

How to send your payoff payment

How to send your payoff payment

Get the complete details on how to send your money quickly and easily.

After your payoff

After your payoff

Get to know what happens after you pay off your loan.

We’re here to help

Whether you want to reduce your interest rate, get cash from your home’s equity or purchase a new home, you’ve got options.

FAQs

Request your payoff quote

Why do I need a payoff quote?

A payoff quote is typically requested when you want to know the outstanding balances on your mortgage in preparation for paying off your loan. The quote provides instructions on how to send your payoff funds. You’ll also need a payoff quote when you're refinancing or selling your home.

When will I receive my payoff quote?

If you choose to have it sent by fax, you should receive it within the hour. If you choose to have it sent by mail, you should receive it within 7 to 10 days. If you don’t receive your quote within those timeframes, please call us toll-free at 1-800-848-9136.

Why can I only request a good-through date on the first business day of the month for my FHA-insured loan?

For FHA loans that originated between August 2, 1985 and January 21, 2015, Federal FHA guidelines require payoff funds to be submitted on the first day of the month. Please ensure your payoff funds are received by the first business day of the month, otherwise an additional month’s interest will be charged per Federal FHA guidelines.

Can someone request a payoff quote for me?

Yes. Simply complete the Authorization to Furnish and Release Information form (PDF) and mail or fax it to the address listed.

How do I request a quote for a co-op property?

Please email us at tri.state@jpmchase.com or send a fax to 1-318-402-4389 to request a payoff quote for a Cooperative Unit. Please include your name, property address, Chase loan number, new lender’s information and your attorney’s contact information. The request can take up to 30 days to process from the day we receive it.

Can I request an updated quote the same day I make a payment?

Your payment must post to your loan before we can update your payoff quote. Payments generally post within 2 days from the date you made your payment.

Can I pay off my loan using funds in my escrow account?

In cases where we have enough funds in escrow to pay off the loan, you can call 1-800-848-9136 and request for your loan to be paid using escrow funds. You can also sign in to chase.com and send us a request through the Secure Message Center.

What are the "recording costs" on my payoff statement?

This is the cost charged by your local recording or land records office to record documents. Chase doesn’t keep or determine the amount of this charge.

What if I’m refinancing with Chase?

If you’re refinancing your current Chase loan with a new Chase loan, your closing agent will guide you through the payoff process. To learn more about our refinance process, go to chase.com/refinance.